Legal
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the Skillskonek platform and related training services operated by Skillskonek Pty Ltd (ABN ABN 77 703 966 705) of Hoppers Crossing VIC (“Skillskonek”, “we”, “us” or “our”). By accessing skillskonek.site, enrolling in a course, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. About our services
Skillskonek provides workforce skills training and vocational education services, including course delivery, skills assessment support and workforce development programs for individuals and employers. Course outlines, delivery modes, schedules and fees are described on our website or in your enrolment or engagement documentation. Specific terms in a written proposal, enrolment confirmation or employer agreement take precedence over these Terms where there is any inconsistency.
2. Eligibility and enrolment
- You must be at least 15 years of age to enrol, or enrol with the consent of a parent or guardian.
- You agree to provide accurate, current and complete information during enrolment and to keep it up to date.
- Enrolment is confirmed only once we have received your completed enrolment form and any applicable payment or purchase order.
- We may decline or cancel an enrolment where prerequisites are not met, places are unavailable, or information provided is false or misleading.
3. Fees, payments and cancellations
- All fees are quoted in Australian dollars (AUD) and include GST where applicable unless stated otherwise.
- Fees are payable by the due date stated on your invoice or enrolment confirmation. Places may be suspended for overdue accounts.
- Participant cancellations made more than 7 days before a scheduled session may be transferred or refunded less an administration fee. Cancellations within 7 days may forfeit the fee; substitutions are generally permitted at no cost.
- Where Skillskonek cancels or reschedules a session for reasons within our control, affected participants will be offered a place in an alternative session or a refund of the affected fee.
4. Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any right or remedy you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded. Our services come with guarantees that cannot be excluded under the Australian Consumer Law, including guarantees that services will be rendered with due care and skill and be reasonably fit for purpose. Where a statutory guarantee applies and we fail to comply, you may be entitled to a remedy including resupply of the services or payment of the cost of resupply, as permitted by law.
5. Participant conduct
When using our platform or attending training, you agree to act lawfully and respectfully, not to infringe the rights of others, not to share access credentials or course materials with unauthorised persons, and to comply with any venue, WHS or online-classroom rules we communicate to you. We may suspend or terminate access for serious or repeated breaches.
6. Intellectual property
All course materials, resources, assessments, branding and platform content remain the intellectual property of Skillskonek Pty Ltd or our licensors. You are granted a limited, non-exclusive, non-transferable licence to use course materials for your own personal learning or internal workforce development purposes. You must not reproduce, redistribute, resell or publicly disseminate our materials without prior written consent.
7. Certificates and records
Statements of completion or attainment are issued at our discretion where all required attendance, participation and assessment requirements are met. Certificates are issued for the named participant only and may be verified by contacting us. We maintain records as required under applicable vocational education and training obligations and privacy law.
8. Limitation of liability
To the fullest extent permitted by law (and except as required by the Australian Consumer Law or other non-excludable law), Skillskonek is not liable for indirect, incidental, special or consequential loss, including loss of profits, revenue, data or business opportunity, arising from your use of our services. Where liability cannot be excluded, our total aggregate liability is limited, at our option, to the resupply of the relevant services or the payment of the cost of resupply, or the amount of fees paid for the service giving rise to the claim.
9. Third-party links and platforms
Our website and courses may reference or link to third-party websites, tools or platforms. We do not control and are not responsible for third-party content, availability or practices. Your use of third-party services is at your own risk and subject to their terms.
10. Privacy
We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). By using our services, you consent to the collection, use and disclosure of your information as described in that policy.
11. Suspension and termination
We may suspend or terminate your access to the platform or services immediately if you breach these Terms, fail to pay fees when due, or where required by law or by a regulatory authority. You may stop using our services at any time. Provisions which by their nature survive termination (including intellectual property, liability and governing law clauses) continue to apply.
12. Changes to these Terms
We may update these Terms from time to time. The current version will always be published on this page with the “last updated” date shown above. Material changes affecting current enrolments will be communicated to enrolled participants. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.
13. Governing law
These Terms are governed by the laws of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.
14. Contact
Questions about these Terms can be directed to:
Skillskonek Pty LtdHoppers Crossing VIC, Australia
Email: ceo@skillskonek.site
ABN ABN 77 703 966 705 · Related pages: Privacy Policy · Home